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TERMS AND CONDITIONS

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Terms and Conditions

  1. We only trade within the United Kingdom only. However, we can also make arrangements to post items outside the UK but please do contact us before making a purchase.
  2. We accept personal cheques and postal orders but no Western Union, E-Cheques and post dated cheques please.
  3. Cheque payments will need to be cleared before items are posted. This is a standard procedure.
  4. All items will be sent recorded via Royal Mail.
  5. Please feel free to ask questions regarding our products and services. We make it a point to answer all emails propmptly.
  6. Should there be any problems with your items, please email us IMMEDIATELY so we can do our best to arrange for a return and a refund.  
  7. We price our products competitively. If you think our prices are high, please do let us know. We will always make sure we keep our prices within competitive range. 
  8. Please allow 3 to 5 days delivery time but in most cases, your items are posted immediately.
  9. We make it our practice to reply to emails immediately.
  10. We do our best to describe items for sale to the best of our knowledge. If you think we made erroneous or "deceptive" description, please correct us. Also, please feel free to ask questions. It's your right to know.
  11. We will do our best to give the best clear photo/ image of the item. If you have any questions, please feel free to ask.
  12. Every effort is made to ensure that the information on this site is accurate, but we accept no liability for any errors on this site.
  13. Some items carry 12-months warranty while Trust products carry 2 years warranty. Others will be specified in their description.
  14. Used items normally don't carry any warranties  unless otherwised specified.
  15. All terms and conditions are subject to change without prior notice.
  16. For our postage and packing, there are times we make use of recycled packing materials to help the environment. We make sure we pack the items securely.
 


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